First go to this website: http://www4.sprint.com/WLSApp/esnswap/do/Welcome?id12=UHP_AlreadyCustomer_Link_ActivateYourPhone
Put in your cell phone number and click "Continue"
Login in with your username and password. If you haven't setup an account you will need to.
After logging in you will need to select your phone and click on "Upgrade or Active Phone". The box will open

Once your click on "Activate" You will receive warning that the current phone will no longer be able to make or receive calls, etc.
That's ok. You want to replace it anyways.
You will be taken to a webpage that has information about your cell phone. Print it out because you will need it.
For my Cell phone, I was given a code that allowed me to get into the configuration menu.
From there I went into the Basic Menu and I put in my MDN/PTN. Which is my 10 digit cell phone number. Next I had to put in my MSID/IMSI number. I believe this is the 10 digit cell phone number from the main phone number on the account. The webpages shows 5 zeros before the number. Just ignore those and put in the last 10 digits. Next it will ask for the SID/BID number. The webpage shows 5 digits, but drop off the "0" and put in the last 4 digits. Press "Ok" or "END". When the phone comes up it will be on the Sprint Network. You should be able to make and receive phone calls.
Now, if you have problems. You can call 1.877.345.7895 for help. The tech will help you. This may be a better options for most people.
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